Mid-level and First Time Managers
Upskill and equip future leaders with the tools to enable them to thrive and flourishThis training course, Mid-Level & First Time Managers, is for those who are new to managing reports and teams, and will equip you with skills and knowledge to be an effective manager, while navigating your own workload.
Event professionals are frequently promoted to management roles due to outstanding performance in their individual roles. But just how easy is it to go from being focused on our own progress to being responsible for others? It requires a shift of focus and a new set of skills – this will require a two-way learning journey with their team. This course will give new event managers the tools they need to understand the difference between management and leadership, gain insight into different management styles, and work through useful models that will set them on the road to success.
Outline
Introduction to Management:
- The role and responsibilities of a manager
- The transition from peer to manager
Leadership skills
- Leadership styles and when to apply them
- Leading by example
- Motivating and inspiring teams.
Communication Skills:
- Effective communication techniques including difficult conversations
Team Building:
- Building high-performing teams
- Team dynamics and diversity
Time and Priority Management:
- Time management strategies
- Setting priorities and managing workloads.
- Delegation techniques
Performance Management:
- Setting goals and expectations
- Performance feedback and evaluations
- Effective 121s including performance issues and improvement plans
Conflict Resolution:
- Spotting conflict and when to escalate
- Mediation and conflict resolution strategies
- Creating a positive work environment
- Emotional Intelligence and managing with integrity and empathy
Course certification
All attendees who complete the course satisfactorily, will receive a certificate.
Who should attend?
This course is relevant for anyone in events who is new to management and looking to develop their leadership potential, whether you are from sales, marketing, production or operations. This course will give you tools and skills to accelerate your leadership performance.
Your trainer:
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The Media House is proud to sponsor Just One Tree which is tackling the dual crises of climate change and biodiversity loss. They work by restoring life on land, in the oceans and shape the next generation of planet-conscious thinkers.
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